Returns & Exchanges
At Celluma, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach Shipping Label
Download and print your prepaid return shipping label from our portal and affix it clearly to the outside of your parcel.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing